YOU ARE INVITED TO JOIN US FOR OUR
MAY LUNCHEON
Topic: "Positively Outrageous Service®"
by Andrew Szabo & Michael Hoffman

"Creating WOW Experiences One Can't Wait to Tell Others About!"
Andrew Szabo

Michael Hoffman
What have you done to surprise and delight your customers lately? What have you done to make them say, "Wow”?
Have you ever experienced customer service so good you couldn’t wait to talk about it? Then you were probably being served by a Positively Outrageous Service (POS) client! Andrew and Michael teach and train their clients in how to make their customers say "Wow!"
Their stories are living reminders that Andrew and Michael live the ideas they share. Your audience will laugh as they learn how to deliver POS. Their insights on building high performance teams were all gained through sometimes difficult, but always interesting, hands-on experiences.
WHEN:
Wednesday, May 19, 2021
11:30 AM - 1:30 PM
12:00 PM - 1:30 PM (for virtual attendees)
WHERE:
The Mason Dallas
115 S Beckley Ave.
Dallas, TX 75203
[Map]
KENTUCKY DERBY ATTIRE OPTIONAL
*IN-PERSON EVENT REGISTRATION:
SWP Member Registration - $*40, until May 14, 2021
Guest Registration - $*60, until May 14, 2021
Late Registration - $*60, May 15 – 17, 2021
Virtual Registration - $10
*Each person attending the event must complete the online registration themselves (no multi-person registration option for this event). $5 from each in-person registration is for valet parking
PLEASE NOTE:
**Masks will be Required++
By attending this event, you voluntarily assume all risks related to exposure to COVID-19
Read SWP's COVID-19 Statement
*VIRTUAL ATTENDANCE REGISTRATION
Prefer to join virtually? A follow-up email will be sent with a link to attend the event virtually. Virtual event starts at 12pm.
THANK YOU TO OUR SPONSORS:
Anitized
Centerstage - Luana Stoutmeyer
Geni Velasquez - Genevieve James Events
Inkredible Sounds
James Edward Creative
Lawson's Event Rentals
Lucero Cervantes Photography
Mama's Medicine
Simply Mox
Target Productions
Vestals Catering Co.
WedFully Yours
PARKING:
Valet Parking by Pinky's
The mission of Society of Wedding Professionals, Inc is to be a cultivated association that supports and fosters professionalism through networking for the welfare and betterment of the wedding and overall event industry.